|
| 1 | +--- |
| 2 | +layout: null |
| 3 | +permalink: /llms-full.txt |
| 4 | +--- |
| 5 | +# {{ site.author }} — Full Site Content |
| 6 | + |
| 7 | +> {{ site.description }} |
| 8 | + |
| 9 | +Source: {{ site.url }} |
| 10 | +Last updated: {{ site.time | date: "%Y-%m-%d" }} |
| 11 | + |
| 12 | +--- |
| 13 | + |
| 14 | +## About |
| 15 | + |
| 16 | +URL: {{ site.url }}/ |
| 17 | + |
| 18 | +Hi, I'm Francis Batac. |
| 19 | + |
| 20 | +I'm a Senior Software Engineer at GitHub on the New User Experience team, where I work on initiatives that streamline signups, simplify onboarding, and surface the highest-signal information on the dashboard—helping millions of developers get the most out of GitHub and GitHub Copilot. I build with React, TypeScript, and Rails, and I'm experienced in A/B testing, feature flagging, and conversion optimization. I also serve as an Incident Commander, helping keep GitHub reliable during critical incidents. |
| 21 | + |
| 22 | +Previous to my current role, I spent time in partner engineering and program management, where I built localization infrastructure for GitHub Docs and designed nurture campaigns connecting marketing systems to customer workflows. |
| 23 | + |
| 24 | +Earlier in my career, I joined GitHub in 2015 as a Support Engineer, building expertise in REST/GraphQL APIs, OAuth, and the GitHub Apps platform—knowledge that still informs how I think about developer experience today. |
| 25 | + |
| 26 | +I believe in learning in public, pair programming, and creating brave spaces where teams can thrive. I'm committed to building inclusive products and environments where great work happens. |
| 27 | + |
| 28 | +Social: GitHub (https://github.com/francisfuzz), LinkedIn (https://www.linkedin.com/in/francis-batac) |
| 29 | + |
| 30 | +--- |
| 31 | + |
| 32 | +## Gear |
| 33 | + |
| 34 | +URL: {{ site.url }}/gear/ |
| 35 | + |
| 36 | +A running list of tools and equipment I rely on. |
| 37 | + |
| 38 | +### Software |
| 39 | +- Screen Studio — Go-to for recording clean, polished screen recordings. |
| 40 | + |
| 41 | +### Audio / Video |
| 42 | +- Opal C1 — Dedicated webcam. Makes a noticeable difference on calls and recordings. |
| 43 | +- Blue Yeti — Reliable USB microphone, clear audio out of the box. |
| 44 | +- Sennheiser Momentum 4 Wireless — Comfortable for long sessions, great noise cancellation, exceptional battery life. |
| 45 | + |
| 46 | +### Desk Setup |
| 47 | +- MacBook Pro 13-inch, M1 (2020) — The machine everything runs on. |
| 48 | +- Jarvis Bamboo Standing Desk — Solid, height-adjustable standing desk. |
| 49 | +- Herman Miller Aeron — Worth every penny for long work sessions. |
| 50 | +- OWC 11-Port Thunderbolt Dock — One cable to the laptop, everything connected. |
| 51 | +- Lenovo ThinkVision P44w — Wide-format ultrawide monitor. |
| 52 | + |
| 53 | +--- |
| 54 | + |
| 55 | +## Résumé |
| 56 | + |
| 57 | +URL: {{ site.url }}/resume/ |
| 58 | + |
| 59 | +### Experience |
| 60 | + |
| 61 | +#### GitHub, Inc. — Senior Software Engineer (Oct 2022–Present) |
| 62 | +- Jul 2024–Present: Co-leading a cross-team initiative to quantifiably improve GitHub.com's new user experience: onboarding, engagement, and retention. |
| 63 | +- Mar 2023–Jun 2024: Leading engineering efforts for GitHub Education's Redesign. |
| 64 | +- Oct 2022–Mar 2023: Spearheaded a significant Internationalization initiative at GitHub, solving complex technical issues and establishing a comprehensive translation pipeline in partnership with Microsoft. |
| 65 | + |
| 66 | +#### GitHub, Inc. — Senior Partner Engineer (May 2021–Oct 2022) |
| 67 | +- Served as primary technical point of contact with GitHub's largest technical partners for optimizing API usage and extracting the most value from our platform. |
| 68 | +- Advocated for partner needs to Product and Engineering teams. |
| 69 | +- Led a cross-functional team to fully automate localization builds for GitHub Docs. |
| 70 | + |
| 71 | +#### GitHub, Inc. — Senior Program Manager (Sep 2020–May 2021) |
| 72 | +- Crafted product paths and content workflows for customers to self-solve their issues in the GitHub Support Community. |
| 73 | + |
| 74 | +#### GitHub, Inc. — Senior Technical Support Engineer (Dec 2015–Sep 2020) |
| 75 | +- Advised customers with technical solutions regarding GitHub Actions, APIs, and applications. |
| 76 | +- Coordinated with product managers and engineering teams before and after feature releases. |
| 77 | +- Educated and empowered support engineers with mentorship, documentation, and tooling. |
| 78 | + |
| 79 | +#### Software Consultant (May 2015–Present) |
| 80 | + |
| 81 | +#### Beacon Cloud Solutions, Inc. — Software Engineer (Jul 2014–Apr 2015) |
| 82 | + |
| 83 | +#### 1POINT21INTERACTIVE — Software Developer Intern (Jul 2013–Oct 2013) |
| 84 | + |
| 85 | +### Education |
| 86 | + |
| 87 | +Pepperdine University, Seaver College — B.S. Mathematics (April 2012) |
| 88 | + |
| 89 | +--- |
| 90 | + |
| 91 | +## Posts |
| 92 | + |
| 93 | +{% for post in site.posts reversed %} |
| 94 | +### {{ post.title }} |
| 95 | + |
| 96 | +URL: {{ post.url | absolute_url }} |
| 97 | +Date: {{ post.date | date: "%B %d, %Y" }} |
| 98 | +{% if post.description %}Description: {{ post.description }}{% endif %} |
| 99 | +{% if post.tag %}Tag: {{ post.tag }}{% endif %} |
| 100 | + |
| 101 | +{{ post.content | strip_html | strip }} |
| 102 | + |
| 103 | +--- |
| 104 | + |
| 105 | +{% endfor %} |
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